ONLINE CPD
Welcome to Synapse, your hub for online optometry CPD. Staying current (and HPCSA compliant) has never been simpler or more convenient. And, thanks to our incredible industry sponsors, there’s no cost.
Whether your interest is ocular disease, contact lenses, or you need ethics points, you’ll find it here.
3 easy steps
FAQ - Frequently Asked Questions
How do I register?
No need to register, you can go directly to your chosen activity and complete it. Simple!
What is the annual cost?
There is no cost, thanks to the generous support of our wonderful industry sponsors.
How do I qualify for my HPCSA CPD points?
If you get 70% or more on the questionnaire, you qualify for the CPD point(s). If you get less than 70% you may attempt the questionnaire again – up to 3 times.
Do I receive a CPD certificate to submit to the HPCSA?
No, practitioners need not submit anything to the HPCSA. Synapse submits reports to the HPCSA on your behalf. If, however, you are registered abroad or would like certificates for your own records, these are available at a cost of R150 per certificate.
How long does it take?
We submit reports to the HPCSA twice a month, around the 15th and at the end of the month. They will notify you when they have uploaded a new CPD activity, and your points will appear on your profile on the the HPCSA website.
I completed an activity last month and my points are not reflecting on the HPCSA website. What do I do?
It may still be in processing, either here at Synapse or with the HPCSA. If it has been more than a month, please check the following:
Did you get 70% or more? If not, please attempt the activity again.
Is your HPCSA number correct? You’d be surprised how often this critical detail is incorrect or omitted.
If yes, please send a screenshot or copy of your completed activity and we will investigate. Please include your HPCSA number, email address and cell phone number in ALL communication. If emails bounce back, we need alternative ways to reach you. You can reach us at optometry@synapse.org.za or WhatsApp it to 065 933 9691.
Qualify for CPD points
You need to get at least 70% to qualify for your CPD point(s). We will confirm your success by email, which is for your records.
Synapse will submit results directly to the HPCSA, which means you no longer need to submit anything. You can visit their website to check when your activities have been updated. If you are registered abroad e.g. Namibia or Botswana, and need a CPD certificate, simply contact the Synapse office at optometry@synapse.org.za or by WhatsApp on 065 933 9691.
There is a R150 admin fee for generating certificates.
Please note: SA based HPCSA registered practitioners do NOT need certificates.
